Please read these terms carefully before using our services
Last Updated: January 2024
By accessing or using Sum Cloud POS ("Service", "Platform", "System") provided by The Meta Sum ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Sum Cloud POS is a cloud-based Point of Sale (POS) system that provides businesses with tools for sales management, inventory tracking, reporting, multi-branch management, and related business operations. The Service is provided on a subscription basis with various plans and features.
To use the Service, you must:
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
We offer various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly or annual basis, as selected during registration. All fees are non-refundable except as required by law or as stated in these Terms.
We may offer a free trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and you will be charged according to your selected plan.
You may use the Service only for lawful business purposes and in accordance with these Terms. You agree to:
You agree not to:
You retain ownership of all data, information, and content you upload, input, or store in the Service ("Your Data"). You grant us a limited license to use Your Data solely to provide and improve the Service. We will not access, use, or disclose Your Data except as necessary to provide the Service or as required by law.
While we maintain regular backups, you are responsible for maintaining your own backups of important data. We are not liable for any loss of Your Data. Upon account termination, we may delete Your Data after a reasonable retention period.
You are solely responsible for all content and data you enter into the Service. You represent that you have all necessary rights to use and store such content and that it does not violate any third-party rights or applicable laws.
The Service, including all software, designs, trademarks, logos, and content, is owned by The Meta Sum and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes only. You do not acquire any ownership rights in the Service.
We strive to maintain high availability but do not guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We are not liable for any unavailability, downtime, or data loss resulting from such actions.
We provide support services according to your subscription plan. Support is available via email, phone, or through our support system. We may update, modify, or enhance the Service at any time to improve functionality, security, or compliance.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.
We may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, or engage in fraudulent or illegal activities. We may also terminate accounts that have been inactive for an extended period.
Upon termination, your right to use the Service will cease immediately. You may export your data before termination. We may delete Your Data after termination in accordance with our data retention policies.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless The Meta Sum and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of others.
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of Pakistan.
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Meta Sum regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
If you have any questions about these Terms, please contact us: