Sum Cloud POSHelp Center

Audit & Security

A complete trail of who did what. Audit and activity logs record price and item changes, inventory and sales edits, refunds and voids, deleted records, logins and tax-integration events — with search, filters and export.

Video guide: Audit & Security

A step-by-step video for this topic is coming soon.
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Audit overview

Every sensitive action is logged with the user, timestamp and before/after where relevant. This protects your business against errors and misuse and supports accountability across staff and branches.

Activity, login, price, inventory & sales logs

  • User & login activity — who signed in, when and from where
  • Item & price changes — what changed and who changed it
  • Inventory changes — adjustments, transfers and audits
  • Sales changes, refunds & voids — with the approving user/PIN

Deleted records & tax logs

Track deleted records and review tax integration logs — every fiscal submission, success code, failure and resend — for FBR/PRA/SRB/KPRA/ZATCA. See Tax Integrations.

Frequently asked questions

Can I see who changed an item price?
Yes. The audit log records item and price changes with the user and timestamp, so you can see exactly who changed what and when.
Is there a log of refunds and voids?
Yes — refunds and voids are logged with the approving user (and void PIN where used), so cancellations are fully accountable.