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Online Food Ordering · SumBite · Restaurant & Cafe

Online Food Ordering System — Orders Go Directly Into Your POS

SumBite is an online food ordering platform that connects directly with Sum Cloud POS. When a customer orders online, the order appears instantly in your restaurant or cafe's POS system — no manual entry, no missed orders, no delays. One tap to accept, and the kitchen gets the ticket immediately.

Orders in POS instantly Delivery management Restaurant & cafe Free trial
Online Food Ordering System in POS

SumBite + Sum Cloud POS

How Online Orders Flow Directly Into Your POS

SumBite handles the customer ordering experience. Sum Cloud POS handles the restaurant side. Together they form a seamless online ordering system that requires zero manual effort from your staff.

1
Customer Orders on SumBite
Customer browses your restaurant's menu on the SumBite app or website and places an order for delivery or pickup.
2
Order Appears in Your POS
Within 30 seconds, the order appears as a notification in Sum Cloud POS. No phone calls, no manual entry — it's all automatic.
3
Accept with ETA
Your staff accepts the order and sets a preparation time (ETA). The customer sees the estimated ready time in the SumBite app.
4
Kitchen Gets the KOT
The accepted order fires as a KOT to the kitchen display or printer. Kitchen prepares it like any other order — no special handling needed.

SumBite App

Download SumBite — Your Online Ordering Marketplace

SumBite is the online food ordering marketplace where customers find and order from your restaurant or cafe. List your restaurant on SumBite, connect it to Sum Cloud POS, and start receiving online orders today.

  • List your restaurant or cafe on SumBite marketplace
  • Upload your menu — same menu as your POS system
  • Set your delivery area, charges, and operating hours
  • Go live with one click — toggle online/offline anytime
  • Customers order via SumBite app or website
  • All orders sync directly into Sum Cloud POS
SumBite Online Orders in POS Dashboard

Online Ordering Features

Everything You Need in an Online Food Ordering System

From the first customer click to the kitchen KOT — the SumBite + Sum Cloud POS integration covers the complete online ordering workflow.

Live Order Notifications
Loud notification alerts when a new online order arrives in your POS. Never miss an order even during busy service.
Accept or Reject Orders
Accept orders with a delivery time (ETA) or reject them with a reason. Customer is notified instantly on SumBite app.
Go Live / Go Offline
Toggle your restaurant online or offline with one click. Going offline prevents new orders when you're fully booked or closed.
30-Second Auto Polling
Sum Cloud POS checks for new SumBite orders every 30 seconds automatically. No manual refresh needed — orders appear on their own.
Kitchen Display Integration
Accepted online orders send a KOT to the kitchen display automatically. Chef sees delivery orders alongside dine-in orders.
Delivery Management
View customer delivery address, manage delivery charges, assign riders, and track delivery status from the POS dashboard.
Synced Menu
Your SumBite menu is managed from Sum Cloud POS. Change prices or items once — updates reflect on both POS and SumBite online.
Online Order Reports
Track online order revenue, popular items, peak ordering times, and delivery performance from the cloud dashboard.

Frequently Asked Questions — Online Food Ordering System

Sum Cloud POS polls SumBite every 30 seconds for new orders. When an order is placed by a customer on SumBite, it appears as a notification in your POS within 30 seconds. No phone calls, no manual entry, no third-party tablet — it's fully integrated.

Yes. Each order shows with Accept and Reject buttons. You can accept with an ETA (e.g., "Ready in 30 minutes") or reject with a reason (e.g., "Item out of stock"). The customer is notified immediately on the SumBite app.

Yes. The Go Live / Go Offline toggle lets you stop accepting new online orders instantly. When you're ready again, tap to go live and new orders resume. This prevents over-booking during rush hours.

Yes. When you accept an online order in the POS, it fires a KOT to your kitchen display (or prints a kitchen ticket). The chef sees it alongside all other orders — delivery, takeaway, and dine-in orders are all managed from the same screen.

Yes. SumBite + Sum Cloud POS works for cafes, coffee shops, fast food outlets, bakeries, and any food business. The system handles delivery orders, pre-orders for pickup, and scheduled orders with equal ease.

SumBite · Online Ordering · POS Integration

Accept Online Food Orders Directly in Your POS

Connect SumBite to Sum Cloud POS and start receiving online food orders instantly — no extra tablet, no phone calls, no missed orders. Free trial today.

Free trial · SumBite integration · Orders in POS instantly · Kitchen display · Delivery management